Our Company Privacy Policy
How our joint organization uses the personal data we collect from you when you use our website.
RA Marketing Support Limited, the administrator for this website is an affiliated company to RA Engineering Limited who is the owner of the Royal Alloy Brand of Scooters. This privacy policy will explain how our joint organization uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies.
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
• Personal identification information (Name, email address, country, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or request information in reference to our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
• Your supplying dealer/importer/distributor or their agents.
How will we use your data?
Our Company collects your data so that we can:
• Reply to your query form filled in online.
• Email you with special offers on other products and services we think you might like.
• Follow legal requirements and obligations regarding motor vehicle safety.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
• Authorised distributor/importer/dealership and or their appointed agents.
When Our Company processes your information, it may send your data to, an authorised affiliate of the Royal Alloy brand such as a Distributor or Dealer closer to your location.
How do we store your data?
Our Company securely stores your data at a secure data centre (offsite web server) and on local computer(s) located at the registered office of RA Marketing Support Limited.
Our Company will keep your data collected from online contact form for up to three years. Once this time period has expired, we will delete your data by secure proprietary delete software.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• Authorised distributor/importer/dealership and or their appointed agents.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group listed in first paragraph.
If you no longer wish to be contacted for marketing purposes, please click here delete@royalalloy.com to send an email requesting deletion from our database.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Email us at: privacy@royalalloy.com
Or write to us: Data Protection Officer, Suite 5, 21 Church Lane, Thornhill, DEWSBURY WF12 0JZ.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27th May 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@royalalloy.com
Or write to us: Data Protection Officer, Suite 5, 21 Church Lane, Thornhill, DEWSBURY WF12 0JZ.
How to contact the appropriate authority
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Details are available at www.ico.org.uk.
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